Boost Your Business Reviews and Reputation | NPS Design Studio
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Transform Your Business with BirdEye’s 2025 AI-Driven, Agentic Solutions

In today’s AI-powered search environment, managing your online reputation and local visibility isn’t optional—it’s a critical growth strategy. BirdEye’s cutting-edge platform uses agentic AI, advanced automation, and multi-location SEO tools to help your business get found, chosen, and trusted across Google, ChatGPT, Apple Intelligence, and every major digital channel.

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With AI-driven reviews management, social media automation, AI search optimization, accurate local listings, and deep customer experience analytics, BirdEye gives you everything you need to attract more customers, rank higher, and build a credible digital footprint—all in one powerful platform.

Features and Benefits

Attract: Strengthen Your Reputation & Local SEO

Streamline how customers discover and evaluate your business with industry-leading reputation management software.

📍 Search AI: Optimize your visibility in AI search engines including ChatGPT, Google Gemini, Perplexity, Apple Intelligence, and Bing Copilot. Perfect for businesses needing AI search optimization and future-proof local SEO.

📌 Local Listings AI: Accurate, consistent AI-powered listings management across 200+ directories and maps enhances credibility and improves local search rankings.

⭐ Reviews AI: Collect and display verified customer reviews that increase trust, conversions, and SEO authority.

🔗 Referrals AI: Activate easy referral campaigns that turn loyal customers into promoters.

Convert: Engage Customers & Increase Inquiries

Power your business communication with an AI-driven, unified messaging system.

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🤖 AI Webchat: Deploy 24/7 AI chatbots and Livechat to capture leads and answer questions instantly.

📥 Unified Inbox: Centralize all customer communication channels into one intuitive inbox for faster productivity.

💬 Messaging AI — New: Connect via text, social, Google messages, and video chat with AI-generated replies that cut response time and increase satisfaction.

📣 Social Media AI — Upgraded: Daily AI-crafted content, branded graphics, and competitor-inspired posts that increase visibility and engagement.

Delight: Improve Experiences & Make Better Decisions

Deliver customer experience software that drives long-term loyalty.

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📝 Surveys AI: Collect real-time feedback with automated customer experience surveys.

📊 Insights AI: AI-driven analytics uncover sentiment, themes, and market trends—perfect for multi-location businesses.

📈 Reports AI — NEW: Automated, AI-written performance summaries that highlight wins, issues, and opportunities without digging through dashboards.

AI-Powered Products at Your Fingertips

  • AI Reviews: Collect more reviews automatically and respond with personalized, AI-generated replies that save hours each week.

  • AI Social: Stay visible with daily AI-crafted social posts, branded creative assets, keyword-optimized copy, and new competitor-inspired content.

  • AI Local Listings: Maintain accurate listings across the web to improve SEO and ensure customers can find you anywhere they search.

  • Insights: Powerful analytics reveal trends, satisfaction levels, and market opportunities.

  • Surveys: Effortlessly collect customer feedback and convert insights into action.

  • Reports: Get instant clarity with automated, AI-written summaries of your performance data. Reports AI breaks down trends, highlights wins, identifies issues, and delivers actionable recommendations—no dashboards required.

  • And More: From AI-powered chat to automated referrals, BirdEye continues to evolve rapidly—adding tools that boost your visibility, streamline communication, and help you stay ahead of your competitors.

Get a Free Reputation Scan

Curious how Google views your business? Get a free website scan to see where you stand, find areas for improvement, and discover how to attract more customers. It’s quick, easy, and completely free—why wait?

How BirdEye Increases Your Business:

📈 More Traffic & Leads: Improved visibility, stronger SEO, and AI search optimization bring more prospective customers to your business.

🤝 Stronger Customer Relationships: Fast responses, consistent communication, and helpful insights build trust, loyalty, and referrals.

⚡ Improved Productivity: Automate repetitive tasks so your team can stay focused on strategy and high-impact work.

Stats That Matter

 

  • 30% ↑ Increase in Local Visibility

  • 20% ↑ More Customer Inquiries

  • 40% ↓ Faster Response Times

PLUS: Agentic AI Agents — Your Always-On Digital Marketing Team

Birdeye now includes intelligent AI Agents that act on your behalf:

  • Listings Agent: Fixes inaccurate or missing business information across the web.

  • Search AI Agent: Optimizes your visibility in AI search engines.

  • Social AI Agent: Creates posts using top competitor content as inspiration.

  • Messaging AI Agent: Responds instantly across channels.

  • Review Response Agent: Crafts personalized review replies automatically.

  • Reports AI Agent: Produces clear, actionable performance summaries.

  • Insights Agent: Surfaces trends and recommendations you may otherwise miss.

These agents don’t just analyze—they take action, improving your reputation and visibility every day.

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